COMPARE:
Claap or Granola for recording sales calls
Claap and Granola both do keeping a record of customer calls a team can use, and this page puts them on the same seven questions. Mamba Labs builds Apify actors. We have nothing of our own in this category, so this page is two products and no pitch.
If you only read one part
Granola takes notes for you and nobody else knows it was there. Claap builds a shared library the team goes back to, and joins the call to do it.
Dimension by dimension
| Claap | Granola | |
|---|---|---|
| What it actually does | Records calls, and also records the short async video that replaces the meeting nobody needed. | Records the meeting audio on your machine and turns your own rough notes into a finished set. |
| Coverage and hit rate | Live meetings plus screen recordings, with a searchable library and CRM field filling on top. | Any audio your Mac can hear, so it covers a call on any platform without joining it. |
| What it costs | Per user per month, with the CRM automation on the higher tier. | Per seat per month, with a free tier limited by how many meetings it will process. |
| How it fits a workflow | The library is the point. Clips get shared into deals and into onboarding rather than sitting in a folder. | It sits over whatever is on screen. Notes export to the usual documents and the API is new. |
| Where the data comes from | Your own meetings and your own recordings. | The audio and your typing. Nothing is fetched from a calendar integration to fill gaps. |
| What it takes to set up | An hour, plus the habit change, which is the part that decides whether it gets used. | Install it and grant the microphone permission. Nothing else. |
| Where it stops | Two products in one, and a team that only wants the notetaker is paying for the half it ignores. | Mac first, and there is no bot to send to a meeting you are not personally attending. |
The same seven questions are asked on every compare page here, in this order, so two of these pages can be read against each other.
Who wins what
- Claap wins on what it actually does, what it costs, where it stops. Meeting recording and async video in one tool, aimed at a sales team's own workflow.
- Granola wins on where the data comes from. A Mac notepad that listens to the call and writes the notes around what you typed.
- Nobody wins on coverage and hit rate, how it fits a workflow, what it takes to set up. Claap and Granola give the same answer on those, and we are not going to invent a difference.
Where to get them
The honest answer
This is a question about who the notes are for. If they are for you, Granola is better and the absence of a bot in the room is a feature you will notice on every sensitive call. If they are for the team, a private notetaker produces nothing anybody else can use. Claap's library is the point: the clip that goes into onboarding, the objection a new rep needs. Buying the team tool for a person who works alone is the common mistake here, and so is buying the personal one and then wondering why nothing reaches the CRM.