USE CASE:

The hard part of hiring signals for customer success

This page is about hiring signals for customer success: the options you actually have, what each one costs, and which one we would pick. We are Mamba Labs, we build Apify actors, and Company Discovery List Builder is the one that does this for customer success.

The problem

Customer success and hiring signals: one at a time is fine, and a list of them is not. Customer success sit in one function and one seniority band, and both move with company size, which shapes hiring signals. What catches people out on customer success, hiring signals included: the same title means three different jobs at a startup, a scaleup and an enterprise. There are 2 runnable examples of hiring signals for customer success below.

Traditional Search Tools

  • The job advert itself, for customer success. Free, and the responsibilities section says what the title actually means there.
  • LinkedIn Sales Navigator. Its hiring filter is decent at company level and tells you almost nothing about which roles. You get the signal without the detail that makes the first line worth reading.
  • LinkUp, Revelio or a jobs data vendor. Real coverage, real history, and priced for a data team rather than a two person sales function. Worth it if you are building a product on the data.
  • Google alerts on a careers page. Free and unreliable. Most applicant tracking pages render their listings in JavaScript, so the alert never fires.
  • Read the job boards yourself. Open the careers page of every account on your list, once a week, and note what changed. It works. It costs about four minutes per company, so a 500 account list is a full time job for one person.

How we would run it

  1. Start with one of customer success you already know, so a wrong hiring signals answer is obvious rather than plausible.
  2. Run Company Discovery List Builder across your list of customer success, which carries 1 ready made setup for hiring signals.
  3. Run GTM Hiring Signal Scraper across your list of customer success, which carries 1 ready made setup for hiring signals.
  4. Read ten rows of hiring signals on customer success by hand before you trust the rest of the list.

Mamba Labs Apify Actors

These are the actors we built for this job. If yours is not covered here, search from the bar at the top of the page or contact us here and tell us what you need.

Related Actors

Company Discovery List BuilderactorGTM Hiring Signal ScraperactorHiring Signal SpotterskillAll use casesindex