USE CASE:
Head of trust and safety: the work behind title classification
Here is how title classification for head of trust and safety actually gets done, what it costs each way, and where each way stops working. Mamba Labs builds Apify actors, and Contact Classifier is the one named below that covers head of trust and safety.
Where this starts
Title classification for head of trust and safety stops being a lookup and becomes a project. Head of trust and safety sit in one function and one seniority band, and both move with company size, and title classification inherits that. Know this about head of trust and safety before any title classification: the same title means three different jobs at a startup, a scaleup and an enterprise. Contact Classifier carries 1 ready made setup for title classification on head of trust and safety.
Why anyone bothers
Titles follow a power law, so a few hundred hand mapped variants cover most of head of trust and safety and the tail covers the rest badly.
Traditional Search Tools
- The job advert itself, for head of trust and safety. Free, and the responsibilities section says what the title actually means there.
- A spreadsheet of keyword rules. Contains and does not contain, in order. Fragile, free, and completely transparent when it goes wrong, which counts for a lot.
- Your CRM's picklist. Forces structure at intake and only works when the person entering the record picks honestly. In practice they pick the first option.
- An LLM prompt over the column. Handles the odd ones a rule list cannot. Costs a call per row and gives a different answer on a rerun unless you pin the temperature.
- Build a lookup. Export the distinct titles, map the top 300 by hand, treat the tail as unknown. Two hours, and it covers most of the list because titles follow a power law.
Preconfigured tasks
A task is one of these actors with the inputs already filled in for a specific version of this job. Open one, swap in your own list, and run it without setting anything up from scratch.
Mamba Labs Apify Actors
These are the actors we built for this job. If yours is not covered here, search from the bar at the top of the page or contact us here and tell us what you need.
- Contact Classifier1 preconfigured task on this page's job.